EXECUTIVE ASSISTANT

Verified

$7/hr

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Outline

Looking for Freelance work (8 hours/day) at $7/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I am a versatile and highly reliable professional with extensive experience spanning healthcare support, health technology and executive assistant

Skills & Experience

Skills

Administrative Support, Healthcare & Patient Scheduling, Technical Troubleshooting, AI Image Generation, CapCut Video Editing, CRM 5-10 Years

Experience highlights

EXECUTIVE ASSITANT

TATAK CREATIVES · January/2022 – /

• PROVIDED ADMINISTRATIVE AND OPERATIONAL SUPPORT TO EXECUTIVES AND CREATIVE TEAMS.
• MANAGED EMAILS, CALENDARS, MEETINGS, AND SCHEDULING TO ENSURE SMOOTH DAILY OPERATIONS.
• COORDINATED WITH CLIENTS, PARTNERS, AND INTERNAL TEAMS FOR PROJECT UPDATES AND DELIVERABLES.
• PREPARED REPORTS, PRESENTATIONS, AND DOCUMENTATION FOR MANAGEMENT REVIEW
• ASSISTED IN SOCIAL MEDIA, CONTENT ORGANIZATION, AND CREATIVE PROJECT TRACKING AS NEEDED.

TECHNICAL SUPPORT REPRESENTATIVE – HEALTH DEVICES

DEXCOM INC. PHILIPPINES · August/2022 – Present

• PROVIDE TECHNICAL SUPPORT FOR CUSTOMERS USING CONTINUOUS GLUCOSE MONITORING SYSTEMS.
• ASSIST CLIENTS WITH TROUBLESHOOTING ISSUES AND OFFER REAL-TIME GUIDANCE FOR DEVICE USE.
• ENSURE DATA ACCURACY AND ESCALATE ISSUES WHEN NECESSARY TO HIGHER SUPPORT TEAMS

APPOINTMENT SETTER – CLINICAL SUPPORT

SHERMAN CLINICAL RESEARCH · May/2022 – Present

• ASSIST PATIENT IN SCHEDULING CLINIC APPOINTMENTS AND FOLLOW UP VISITS.
• COORDINATE WITH MEDICAL STAFF TO ENSURE ACCURATE AND TIMELY BOOKING OF PATIENTS
• MAINTAIN PATIENT RECORDS AND COMMUNICATION LOGS TO SUPPORT CLINICAL OPERATIONS.

TECHNICAL SUPPORT REPRESENTATIVE – MOBILE DEVICES

CONCENTRIX INC. PHILIPPINES · December/2018 – Present

• DELIVERED EXCEPTIONAL CUSTOMER SUPPORT FOR SMARTPHONE AND TABLET USERS.
• RESOLVED TECHNICAL CONCERNS INCLUDING SOFTWARE, HARDWARE, AND CONNECTIVITY ISSUES.
• PROMOTED CUSTOMER RETENTION THROUGH POSITIVE INTERACTION AND TECHNICAL PROBLEM-SOLVING.

CUSTOMER SERVICE ASSOCIATE – CABLE COLLECTIONS

ACCENTURE PHILIPPINES · January/2017 – Present

• HANDLED BILLING CONCERNS AND PAYMENT ARRANGEMENTS FOR CABLE SERVICE CUSTOMERS.
• ADDRESSED SERVICE DISCONNECTIONS AND PROMOTED TIMELY RESOLUTION AND SATISFACTION.
• MAINTAINED ACCOUNT ACCURACY AND DOCUMENTED ALL CLIENT INTERACTIONS.

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