Skills
Software > Zapier
Less than 6 Months
Account Management
2-5 Years
E-Commerce > Amazon > Product Research
1-2 Years
E-Commerce > Amazon > Inventory Management
2-5 Years
Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant
2-5 Years
Amazon Seller Central
2-5 Years
- Customer Service
5-10 Years
Cost Estimate > Microsoft Excel
2-5 Years
Marketing > Search Engine Optimization
1-2 Years
Customer Support > Chat Support >Technical Support
2-5 Years
Basic Graphic Design>Canva
1-2 Years
Adobe Photoshop
1-2 Years
Customer Service>Sales
1-2 Years
AI & AUTOMATION
Less than 6 Months
Experience highlights
Executive Virtual Assistant
Private Label
·
July/2023
–
/
Account management, listing management, inventory management, 3PL communications, sales forecasting with Excel automation based on sales history and performance.
Amazon Wholesale VA
VAA PH / Wealth Assistance
·
January/2023
–
Present
Product research, Keepa analysis, product matching and grading, account health management, repricing and reporting.
CSR - Centene Healthcare
EVERISE BGC
·
July/2021
–
Present
Assisted members with healthcare insurance inquiries and support.
CSR - Instacart
EVERISE BGC
·
November/2020
–
Present
Online grocery retail customer service, order placement and resolution support via voice and non-voice channels.
CSR/TSR Advanced Technical Support T2
Convergys
·
September/2018
–
Present
Technical troubleshooting for AT&T services, Android/iOS support, billing and payment processing.