Experience highlights
Assistant Bank Manager
Bank of the Philippine Islands
·
September/2013
–
Present
Complete reports on regular basis related to branch performance and operations.
Ensure sound operation of the daily activities of the branch.
Administrative Assistant and Trainer
Bank of the Philippine Islands
·
January/2010
–
Present
Specialize in delivering high-quality administrative support to Recruitment and Training Heads.
Phonebanking Specialist
Bank of the Philippine Islands
·
February/2008
–
Present
Making and receiving phone calls, email and chat to support a BPI's products and services. Assist client's regarding their inquiries, complaints, etc.
Customer Service Representative
Sitel Philippines
·
January/2006
–
Present
Receiving incoming calls, outbound calls, chat and email for customer support for Sears account. Answering customer complaints and address them immediately.
Call Center Agent
Global Sky
·
January/2002
–
Present
Conduct cold calls to client offering timeshare for Pacific Monarch.
