Skills
Customer Support > Sales Support
1-2 Years
Customer Support > Technical Support
1-2 Years
Experience highlights
Licensed Financial Advisor
Sunlife
·
July/2024
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/
Helping our Clients achieve lifetime financial security and live healthier lives.
Designed to help keep employees' eyes healthy so they can stay productive at work and in life. Coverage can include savings on eye exams, eyewear, and discounts on laser vision correction.
Client Service Representative / Fraud Analyst | Financial Account
IQor
·
February/2023
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Present
I ended my career here on year 2025,
Perform many tasks, including assisting clients with stock quotes, account balances, and
account-related details. Understanding the needs and desires of the client and proactively
meeting those needs. Also help to develop support and sales strategies, and identify efficiency
issues.
Sales Specialist | Telecommunications
IQor
·
April/2021
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Present
Responsible in taking care of customer service issues, answering their questions,
providing recommendations, organizing the store's supply, and preventing theft. Also
evaluate and precisely process product returns, as well as help customers determine
alternative products that meet their needs.
Order Placer - Taker/ Subject Matter Expert | Food Online Delivery
TaskUs
·
September/2021
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Present
Providing much-needed expertise to efficiently carry out a business function and helps with the smooth transfer of knowledge within the company.
Sales associate I | Retail
Concentrix
·
September/2020
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Present
Managing large amounts of inbound and outbound calls in a timely manner, proper
probing to provide clients needs, strategize to hit weekly-monthly KPI's, going the “extra
mile” to meet sales quota and facilitate future sales