Back to results
Jemaica M.'s profile photo
Jemaica M.

Client Relations Specialist | Customer Support

Verified
$5/hr

Outline

Looking for Full-Time work (5 hours/day) at $5/hour

High School Diploma

English proficiency Fluent

Professional Summary

Skilled in handling client concerns, non-voice support, and CRM tools. Dependable, empathetic, and results-driven ready to work remotely.

Skills & Experience

Skills

Customer Support > Sales Support 1-2 Years
Customer Support > Technical Support 1-2 Years

Experience highlights

Licensed Financial Advisor
Sunlife · July/2024 – /
Helping our Clients achieve lifetime financial security and live healthier lives.
Designed to help keep employees' eyes healthy so they can stay productive at work and in life. Coverage can include savings on eye exams, eyewear, and discounts on laser vision correction.
Client Service Representative / Fraud Analyst | Financial Account
IQor · February/2023 – Present

I ended my career here on year 2025,

Perform many tasks, including assisting clients with stock quotes, account balances, and
account-related details. Understanding the needs and desires of the client and proactively
meeting those needs. Also help to develop support and sales strategies, and identify efficiency
issues.

Sales Specialist | Telecommunications
IQor · April/2021 – Present
Responsible in taking care of customer service issues, answering their questions,
providing recommendations, organizing the store's supply, and preventing theft. Also
evaluate and precisely process product returns, as well as help customers determine
alternative products that meet their needs.
Order Placer - Taker/ Subject Matter Expert | Food Online Delivery
TaskUs · September/2021 – Present
Providing much-needed expertise to efficiently carry out a business function and helps with the smooth transfer of knowledge within the company.
Sales associate I | Retail
Concentrix · September/2020 – Present
Managing large amounts of inbound and outbound calls in a timely manner, proper
probing to provide clients needs, strategize to hit weekly-monthly KPI's, going the “extra
mile” to meet sales quota and facilitate future sales
Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In

Create a free account Jemaica M. · Client Relations Specialist | Customer Support
Create Free Account