Skills
Technical & Customer Support
2-5 Years
Sales & Cold Calling
6 Months to 1 Year
Customer Service Representative
2-5 Years
Adaptability
2-5 Years
Multi tasking
2-5 Years
Active Listening
2-5 Years
CRM management
2-5 Years
Advanced
5-10 Years
Client Support
2-5 Years
Relationship Building
2-5 Years
- Customer Service
2-5 Years
Email Communication
2-5 Years
Inbound & Outbound Calling
2-5 Years
*Administrative Support -
2-5 Years
customer Service Representative, Time Management, Multi - tasking, Attention to Detail, Friendly, Professional Phone Etiquette
2-5 Years
Experience highlights
VIRTUAL PERSONAL ASSISTANT
Private Individual
·
March/2025
–
Present
Designed graphics for social media and digital newsletters while providing virtual support.
CUSTOMER SERVICE REPRESENTATIVE
TELETECH
·
September/2019
–
Present
Managed inbound calls for HP customers, delivering billing and technical support and driving up sales.
SALES REPRESENTATIVE
UNIVERSAL TECH
·
April/2016
–
Present
Executed outbound B2B outreach to business owners for tracking device solutions.
SALES REPRESENTATIVE
AUTHOR SOLUTIONS PHILIPPINES, INC.
·
August/2015
–
Present
Handled outbound calls to leads interested in self-publishing services.
CUSTOMER SERVICE REPRESENTATIVE
CONVERGYS PHILIPPINES, INC. (FORMERLY SGS, INC.)
·
May/2013
–
Present
Handled inbound calls across Service, Product Support, and Saves & Retention departments for a U.S.-based satellite radio.
