Skills
Microsoft Applications
5-10 Years
Collecting payments
2-5 Years
Video Editing
1-2 Years
Graphic design
1-2 Years
Experience highlights
Virtual assistant
Coverdesk Philippines LLC
·
September/2021
–
Present
September 2021- August 2025
• Manage Home & Auto Insurance Claim.
• Manage mortgage payments and ensuring client's policy gets paid on time.
• Quoting Home and Auto Insurance
• Creating weekly meeting presentation.
• Encoding client's information
Customer service representative
Afni
·
May/2020
–
Present
Handled inbound calls and provided effective solutions to customer concerns while maintaining a high standard of customer service quality.
Customer service representative
Alorica
·
February/2019
–
Present
Handled inbound calls and provided effective solutions to customer concerns while maintaining a high standard of customer service quality.
Customer service representative
Sykes Asia
·
January/2018
–
Present
Handled inbound calls and provided effective solutions to customer concerns while maintaining a high standard of customer service quality.
Customer service representative
Omniglobe International
·
March/2017
–
Present
Handled inbound calls and provided effective solutions to customer concerns while maintaining a high standard of customer service quality.
