Administrative Virtual Assistant | Recruitment Coordinator | Customer Support

Verified

$4/hr

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Outline

Looking for Full-Time work (8 hours/day) at $4/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I’m an organized and adaptable professional with experience in recruitment coordination, administrative support, and customer service. I’ve worked in fast-paced BPO environments, supporting US healthcare accounts, handling customer concerns, coordinating interviews, managing applicant records, and keeping daily operations organized.

I bring strong communication skills, attention to detail, problem-solving abilities, and the initiative to get things done. I’m comfortable working with different systems and tools, handling multiple tasks, and learning new processes quickly.

Whether you need help with recruitment, administrative tasks, customer support, or keeping your day-to-day operations running smoothly, I’m ready to step in and make things easier for you.

So, if you're looking for someone reliable, proactive, organized, and willing to go the extra mile, you're in the right profile. Let's work together!

Skills & Experience

Skills

Customer Support > Healthcare 2-5 Years

Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation 2-5 Years

Account Management 2-5 Years

Active Listening 2-5 Years

Customer Retention 1-2 Years

~Data Entry 2-5 Years

- Customer Service 2-5 Years

Customer Support > Phone Support 2-5 Years

HIPAA Compliance 2-5 Years

Candidate Screening 1-2 Years

CRM Systems 1-2 Years

Accounting > Accounts Payable > Accounts Receivable > Billing 1-2 Years

Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 2-5 Years

Recruitment Coordination 1-2 Years

Experience highlights

Customer Service Representative

OPTUM · August/2022 – Present

Handled 80+ daily customer interactions for UnitedHealthcare Medicare Supplement & AARP. Addressed billing, claims, eligibility, and coverage concerns. Processed service requests, explained benefits, resolved issues, maintained HIPAA compliance.

Customer Service Representative

ALORICA · February/2022 – Present

Assisted CVS CarePass customers with enrollments, retention, and account updates. Explained product features and membership benefits. Resolved inquiries and maintained customer information in fast-paced environment.

Recruitment Coordinator Specialist

IQOR · August/2021 – Present

Managed client-facing recruitment coordination. Communicated with applicants, conducted initial interviews, coordinated schedules, maintained applicant records, and supported recruitment reporting.

Sourcing Specialist

IQOR · April/2018 – Present

Internship supporting recruitment activities. Assisted applicants with applications and assessments, coordinated interview schedules, followed up with candidates, and maintained applicant records.

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