Skills
Project Management
5-10 Years
Software > Zapier
2-5 Years
Team Leadership
5-10 Years
Chat support
5-10 Years
Data Analysis
2-5 Years
Account Management; Customer Support > Sales Support > Lead Generation
5-10 Years
Experience highlights
Marketing Operations Manager
Tok-Vibes
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April/2026
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Oversee end-to-end marketing operations including campaign planning, CRM administration, and cross-channel coordination. Design AI-powered automation workflows using Zapier and .
Remote Dispatcher and Customer Service Representative
Tub N' Crete Coatings
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January/2026
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Built AI automation workflows in GoHighLevel and Zapier to automate lead intake and technician dispatching, reducing manual tasks by 15+ hours weekly. Provided real-time customer support.
Lead Generation and Data Scraping Specialist
Canterbury Pilgrimage
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August/2025
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Lead data mining team generating and verifying 500-1,000 qualified leads weekly. Manage quality assurance and delivery of finalized deliverables to clients on schedule.
Remote Office Manager (Contractor)
ReTubPro
·
December/2025
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Present
Handled high-volume customer inquiries via chat, SMS, and email. Managed scheduling, service coordination, and customer updates while resolving escalations.
Marketing Coordinator
Shafran Realty Group
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December/2025
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Present
Coordinated multi-channel marketing initiatives including social media and promotional assets. Managed CRM updates, lead tagging, and data organization to support marketing workflows.