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Carmela Dawn C.

Customer Service Professional | Live Chat & Email Support | E-Commerce

Verified
$8/hr

Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Customer service professional with 4 years of experience delivering live chat and email support in fast-paced e-commerce environments. Skilled in managing the full customer journey — from order inquiries and subscription changes to returns, exchanges, and stock issues — with a focus on accuracy, clear communication, and fast resolution.

Proficient in Gorgias and Zendesk for customer inquiries and order management, Recharge for subscription changes, Redo and Loop Returns for returns and exchanges, and Bluebox for stock availability. Comfortable working independently in browser-based tools all day, self-directed, and reliable across flexible time zones.

Skills & Experience

Skills

Customer Support 2-5 Years
Contact Details Are Private

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