Skills
Open Dental, Dentrix, EHR/EMR Systems & Insurance Portals
2-5 Years
2-5 Years
CRM
2-5 Years
outlook
2-5 Years
- Customer Service
2-5 Years
Cost Estimate > Microsoft Excel
2-5 Years
Rent Manager
1-2 Years
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office
2-5 Years
MS Teams
2-5 Years
CRM > Salesforce
2-5 Years
Google Workspace
1-2 Years
- Zoom
1-2 Years
Experience highlights
Customer Experience Associate I
Conduent Company
·
January/2022
–
Present
Serviced 40-60 provider calls daily verifying benefits and claims. Investigated and resolved insurance denials with 1-2 minute hold times. Managed patient records and processed 5-20 daily follow-up requests.
Screener
Philippine Statistics Authority
·
January/2020
–
Present
Performed document screening requiring minimum two valid identification documents. Resolved registrant complaints professionally and managed crowd control with safety protocol knowledge.
