Virtual Assistant

Verified

$5/hr

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Outline

Looking for Part-Time work (4 hours/day) at $5/hour

Associate Degree

English proficiency Conversational

Professional Summary

Experienced Back office support for financial account and US Bank. Handled inbound and outbound queues also specialized in handling fraud and disputes

Skills & Experience

Skills

General VA, Customer Service Representative,Social Media Management 1-2 Years

Experience highlights

Senior Operations Representative

Capital One · May/2019 – Present

Worked as a fraud and disputes operations handled both inbound, outbound and back office support mainly working on fraud detection, transaction disputes and reviewing documents

CSR/Risk Operations/Fraud Detection

Genpact Services LLC · October/2015 – Present

Worked as a back office support for a financial institution/prepaid bank. Transaction monitoring and fraud detection. Also worked as a disputes specialist and non authorization claims.

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