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Maria Cecilia M.

Director of Operations

Verified
$50/hr

Outline

Looking for Full-Time work (10 hours/day) at $50/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

A dependable and fast learner individual aiming to obtain a position where I can maximize my multilayer of management skills, quality assurance, program development, training experience, customer service, and a successful track record in the industry.

Skills & Experience

Skills

A keen eye for aesthetics and details. Excellent communication skills.Ability to work methodically and meet deadlines. 10+ Years
B2B & B2C Client Acquisition Specialist (Team Leader) 10+ Years
A dvanced organizational, interpersonal, written, and oral communications skills 10+ Years
A fast learner, Team work, Organizer, industrious worker, Pixel Point POS, Proficient in the use of all Microsoft Office. 10+ Years
10+ Years
Process improvement 10+ Years
Claims Management 10+ Years
Medical Coding 5-10 Years
Health Insurance Claims Specialist > Insurance Verification 5-10 Years
Denial Management 5-10 Years
Team Leadership & Coaching 10+ Years
COMPLIANCE MANAGEMENT 5-10 Years
Billing Operations 10+ Years
Revenue Cycle Management (RCM) 10+ Years
Human Resources > HR Management > Administrative Works > Operations Management 10+ Years

Experience highlights

Consultant
Thriveworks · September/2025 – /
Lead AR operations with accountability for Client/Patient and Insurance AR metrics. Oversee team performance, claims resolution, denial management, and drive process improvements.
Director for Operations
GeBBS Healthcare Solutions Inc. · February/2024 – Present
Managed Manila site operations including Patient Access, RCM, Pre-Certification, Chart Retrieval, and Billing. Oversaw account performance, team management, and client satisfaction.
Senior Operations Manager
Pacific Healthworks, LLC/La Perouse, LLC · December/2020 – Present
Led Claims Submission and AR operations including payment posting and denial management. Managed Billing Department, coding, insurance verification, and process compliance across teams.
Deputy Manager for Operations
Optum Global Solutions Inc. · May/2013 – Present
Managed 91 FTE OWCA DME operations and led teams in Authorizations, Billing, Collections, and Coding. Previously managed 355+ FTE across multiple processes and supervised 15+ supervisors.
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