Skills
Customer Support
1-2 Years
Executive Assistant
6 Months to 1 Year
Virtual Assistance
1-2 Years
Email Management
1-2 Years
Administrative Support
2-5 Years
Marketing > Social Media Management
1-2 Years
Healthcare
6 Months to 1 Year
Lead generation sales
1-2 Years
Google Workspace
2-5 Years
CRM management
1-2 Years
Experience highlights
Virtual Assistant | Executive Assistant
Self-Employed
·
January/2024
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Provided executive-level virtual support to an international business owner managing 2 active companies and a clinic startup in Vancouver, Washington, USA. Handled email management, daily EOD reports, action item tracking, DEA registration processing, e-commerce operations (eBay, Sotheby's, Facebook), website creation on GoDaddy, clinic platform management (RepeatMD, PatientQ, Smart Clinic by Alma, MyAlma Lasers), social media scheduling via Buffer and Kling AI, and CRM pipeline tracking in Noti
Registered Nurse (Reliever)
Hospital and Dialysis Center
·
January/2024
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Present
Served as reliever nurse across two short-term placements covering patient bedside care and dialysis procedures. Maintained clinical documentation and patient care coordination under fast-paced shifting schedules
Medical Transcriptionist (Shadow Training)
Hello Rache
·
October/2024
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Present
Shadow hands-on training in medical transcription using RingCentral for voicemail transcription practice. Gained working knowledge of healthcare documentation standards, medical terminology, and virtual medical assistant workflows.
Lead Coordinator (Hands-On Training)
Passive Income Dentist by Mark Hower
·
July/2024
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Present
Hands-on training in lead coordination and data entry. Tracked up to 20 daily booked appointments in Notion and GoHighLevel (Conversionly). Monitored lead progression across multiple coaching enrollment tiers and recorded daily outreach activity for 3 outreach specialists in Notion.
Senior Sales Agent
Syncsmart IT Solutions Inc.
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January/2023
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Present
Conducted high-volume outbound calls across Timeshare, Medicare, and Solar campaigns. Converted cold leads into booked appointments and closed sales through consultative selling and objection handling. Managed lead pipeline using ViciDial with accurate tracking and documentation.
