Spanish Bilingual Customer Support

Verified

$5/hr

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Outline

Looking for Part-Time work (6 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Spanish-English Bilingual Customer Support professional with 9+ years of experience serving U.S. customers through phone, chat, and email. Experienced in e-commerce, Shopify, Zendesk, order management, refunds, returns, and technical support.

I’m customer-focused, reliable, detail-oriented, and experienced in handling customer concerns professionally while providing clear and helpful solutions.

Skills & Experience

Skills

Communication Skills 2-5 Years

Multi tasking 2-5 Years

Customer service > Sales Representative > Customer Support 2-5 Years

Customer Support > Chat Support >Technical Support 2-5 Years

Marketing > Order Management 2-5 Years

Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 2-5 Years

Experience highlights

Customer Support Representative

Alorica · September/2016 – Present

Provided customer support to Verizon customers via chat for wireless, internet, and account concerns. Assisted with billing issues, payments, refunds, and service plan explanations.

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