Skills
Customer Service, Email Management, Microsoft Office literate
1-2 Years
Experience highlights
Closing Disclosure Specialist - Mortgage
Incenter Solutions Philippines LLC
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August/2020
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Present
I was part of loan submission team. My task is to review documents submitted for a loan and process it into the LOS. I also take calls for order outs ensuring all documents are submitted correctly.
General Virtual Assistant
Digital Gladiator
·
August/2017
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Present
I do product research for an article link. Email management and update orders using Trello.
Customer Service Associate - Healthcare
RR Donnelley
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June/2016
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Present
Apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues/problems. Performs data entry and checking submitted application with a checklist. Assists SMEs in editing locations from the master’s list and transfer it into Excel file.
Underwriting Assistant and Claims Analyst - Healthcare
Accenture Inc
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April/2013
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Present
Assists Underwriters in processing insurance claims of customers. Identifies health insurance application if it is approved or rejected based on the process guidelines. To review completeness and accuracy of insurance claims to ensure that healthcare policy guidelines are followed prior to authorizing payment or filing a request for a medical review.
