Skills
Administrative & Executive Support,Client Relationship Management, B2B Communication
10+ Years
Experience highlights
Sr. Sales Manager
Globe Telecommunications, Inc.
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January/2014
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/
I recently left Globe Telecom after voluntarily availing of the early retirement program and am now exploring freelance opportunities. I’m looking to apply my experience in enterprise support and client coordination in a role where I can continue to add value, grow professionally, and enjoy the flexibility of remote work.
Account Manager - Enterprise
Globe Telecommunications, Inc.
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January/2009
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Present
Supported multinational enterprise clients, including pharmaceutical companies, by coordinating mobile and data solutions tailored to their business needs. Worked closely with sales teams and end-users to align services with daily operations, ensuring seamless execution and productivity. Managed program rollouts involving high-volume activations and maintained strong client relationships through responsive, detail-oriented, and service-focused support.
Corporate After sales Support Specialist
Globe Telecommunications, Inc.
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September/2001
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Present
Provided aftersales support to top enterprise and multinational clients, including VVIPs, ensuring smooth day-to-day operations and issue resolution. Acted as a key contact for service escalations, coordinated with internal teams, and maintained high client satisfaction. Also contributed to process documentation and service standard improvements—highlighting strengths in client care, operations support, and cross-functional coordination.
