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DIANA ROSE M.

E-commerce support/Manager/VA

Verified
$20/hr

Outline

Looking for Full-Time work (8 hours/day) at $20/hour

Postgraduate Degree

English proficiency Fluent

Professional Summary

A versatile and results-driven professional with expertise in customer service, financial advisory, business administration, and leadership.

Skills & Experience

Skills

Skilled in customer service, finance, admin, sales, training, and leadership, with strong communication, problem-solving, and operational expertise. 5-10 Years

Experience highlights

LICENSED FINANCIAL ADVISOR (Part-time)
SUN LIFE CANADA OF THE PHILS. · May/2022 – /
Evaluates clients' financial situations, offers strategic advice on various financial
products and services, and develops personalized financial plans.
To provide client service and guide clients towards profitable and secure financial
decisions and cultivate client relationships.
ADMINISTRATIVE STAFF
University of the Cordilleras · June/2021 – Present
Ensure efficient office operations through administrative support, including filing, typing, copying, and scanning. Handle inquiries via mobile and online platforms, provide accurate information, and manage office supplies. Assist the Academic Dean with report preparation and related tasks.
TELEPHONE OPERATOR (Student Assistant)
University of the Cordilleras · May/2017 – Present
Supports the Marketing and Communications Office by managing calls, providing customer service, and handling administrative tasks. Responsibilities include answering and routing calls, taking messages, offering information, maintaining call logs, and performing data entry or filing as needed.
DELI SUPERVISOR
LE CHEF AT THE MANOR · May/2014 – Present
A Deli Supervisor oversees daily deli operations, ensuring quality food preparation, customer satisfaction, and compliance with health and safety standards. Responsibilities include staff management, inventory control, order forecasting, invoice submission, scheduling in the General Manager's absence, and supervising overall food management.
CUSTOMER SERVICE REPRESENTATIVE
SITEL CORPORATION · November/2013 – Present
As a dedicated Seasonal Employee and CSR of the Sears account, engage potential customers by providing expert product and service knowledge while recommending relevant offerings. Deliver exceptional customer support by efficiently resolving inquiries and ensuring a seamless experience.
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