Operations Director

Verified

$18/hr

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Outline

Looking for Full-Time work (8 hours/day) at $18/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Operations & Project Manager driving efficient systems and successful project delivery.

Skills & Experience

Skills

Project Management 10+ Years

Problem solving 10+ Years

Team Leadership 10+ Years

Event management 5-10 Years

Risk Management 5-10 Years

Vendor Management 5-10 Years

Operation Management 2-5 Years

Budget & Cost Control 5-10 Years

Cross-Functional Collaboration 5-10 Years

Time & Project Management 10+ Years

| Microsoft Excel & Google Sheets (Data Entry, Formulas, Reports) 5-10 Years

Stakeholder & Client Relationship Management 10+ Years

Process & Workflow Improvement 5-10 Years

Experience highlights

Operations Director

Linkworld · July/2024 – /

Led continuous improvement initiatives to optimize operations and resource utilization.
Coached team leads on performance management and operational excellence.
Ensured compliance with company policies, documentation standards, and audit requirements.

Chief Operations Officer / Head of Research

United Gamers Guild · February/2022 – Present

• Led operational strategy and research initiatives for Web3 gaming projects.
• Managed multi-functional teams and ensured deliverables met deadlines and quality standards.
• Conducted risk assessments and root cause investigations on project bottlenecks.
• Built standardized documentation processes for operational clarity and audit tracking.
• Implemented structured reporting systems to track productivity and performance metrics.

Senior Project Manager

Epik · August/2021 – Present

• Spearheaded NFT production operations, managing timelines, quality control, and stakeholder alignment.
• Coordinated with internal teams and external partners to meet strict delivery SLAs.
• Introduced workflow improvements that streamlined creative approvals and production cycles.
• Conducted performance reviews and coached team members on operational best practices.

Head of Project Management

Rumble Royale · July/2019 – Present

• Directed digital campaign and esports operations, managing budgets, timelines, and quality standards.
• Led cross-functional teams and ensured alignment with client KPIs and expectations.
• Implemented performance monitoring systems to track campaign results and operational efficiency.
• Standardized project documentation and reporting frameworks across teams.

Gaming Event Host / Esports Shoutcaster

Freelance · January/2012 – Present

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