Medical Virtual Assistant / Healthcare VA

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

High School Diploma

English proficiency Fluent

Professional Summary

I am a detail-oriented Healthcare Virtual Assistant with 3 years of VA experience and 2 years of BPO experience. I specialize in healthcare administration, patient case management, documentation review, EMR management, visit coordination, and communication with therapists and agencies. I am experienced in using healthcare platforms such as Kinnser, Axxess, Smartsheet, Missive, and other tools to keep daily operations organized and accurate. My strengths are attention to detail, reliability, organization, and clear communication, especially when handling multiple tasks and time-sensitive follow-ups. I take pride in being dependable, learning new systems quickly, and providing consistent support that helps healthcare teams run smoothly.

Skills & Experience

Skills

Medical Administrative Support 2-5 Years

Project Management > Smartsheet Less than 6 Months

Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation 1-2 Years

Active Listening 2-5 Years

Accounting > Accounts Payable > Billing Support 1-2 Years

Coordination 1-2 Years

Schedule Management 2-5 Years

~Data Entry 2-5 Years

- Customer Service 2-5 Years

Email Communication 2-5 Years

Healthcare Virtual Assistance 1-2 Years

• Time Management 2-5 Years

Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 2-5 Years

Data & Record Management 1-2 Years

“Fast learner, reliable, organized, basic computer & smartphone skills, email, Google Docs/Sheets, online research, adaptable, detail-oriented.” 1-2 Years

Experience highlights

Customer Service Representative

WIPRO LIMITED PHILS · February/2022 – Present

Handled incoming calls and resolved customer concerns efficiently while maintaining professional communication. Addressed inquiries and complaints with focus on first-contact resolution.

Customer Associate

ETEAM WORKFORCE PRIVATE CORP. · September/2021 – Present

Resolved customer inquiries and concerns while maintaining high service standards. Assisted with product troubleshooting and installations. Processed orders, refunds, and managed high-volume calls.

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