Skills
Attention to Detail ● Time Management ● Strong Communication Skills
10+ Years
5-10 Years
Customer Relationship Management (CRM)
5-10 Years
~Data Entry
5-10 Years
- Customer Service
10+ Years
Client Engagement
5-10 Years
Database Management
5-10 Years
Financial Data Analysis
5-10 Years
Documentation Management
5-10 Years
*Administrative Support -
5-10 Years
Experience highlights
BSO (Broker Support Officer)
ConnectOS | LMG
·
January/2026
–
Present
Conducted client interviews to capture financial data and entered information into CRM system. Managed documentation collection and follow-up processes. Maintained accurate client database and provided administrative support to brokers.
Asset Finance Broker/Introducer Support Officer
PSO MANILA | Pepper Money Australia
·
October/2021
–
Present
Assisted brokers with loan applications and pending documents. Provided credit and settlement conditions. Coordinated follow-ups, processed reports, and ensured compliance with asset finance policies. Achieved consistent high performer recognition.
Operations CSR II
TELUS International Philippines
·
November/2016
–
Present
Handled inbound and outbound calls for Mastercard Token Support. Responded to customer emails and created service tickets. Prepared documentation and end-of-day reports. Achieved multiple top performer awards.
Proprietor
DEPSTOR Boutique & Drygoods
·
September/2003
–
Present
Managed boutique and drygoods business operations including financing and employee management across two branches.
