Virtual Assistant/Customer Support

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Associate Degree

English proficiency Fluent

Professional Summary

I am a versatile professional with over a year of experience in customer service and virtual assistance.

Skills & Experience

Skills

Customer Support > Chat Support 1-2 Years

Data Entry Less than 6 Months

CUSTOMER SERVICE ASSOCIATE FOR TRAVEL RESERVATIONS(HOTEL,CAR,FLIGHTS) 1-2 Years

Virtual Assistance 6 Months to 1 Year

Experience highlights

Virtual Assistant

Hygea Cleaning Services · January/2024 – Present

Delivered high-quality data analysis and comprehensive reporting to
enhance client decision-making. • Expertly handled customer
communications via calls and emails, ensuring exceptional service
delivery. • Facilitated seamless job allocation for service providers,
optimizing operational efficiency.

Receptionist

Bedashing Beauty Lounge UAE · September/2023 – Present

Demonstrated expertise in customer engagement and sales,
effectively promoting services to enhance client experience.

Chat Support

Foundever · April/2022 – Present

Expertly managed customer travel arrangements, including modifications and
cancellations for hotel, car, and airline bookings. • Conducted proactive
communication through email and direct calls to ensure customer satisfaction
and address any concerns regarding hotel stays. • Resolved customer
complaints effectively, liaising between clients and hotels to ensure a seamless
and enjoyable experience

Customer Service Representative

FIS Global · January/2022 – Present

Managed customer financial accounts with a focus on credit card inquiries,
including loss, theft, and unauthorized charges, ensuring exceptional assistance
and resolution.

Outbound/Cold Calling Agent

Linkserve Sloutions · March/2021 – Present

Spearheaded outbound calls to assess customer medical insurance needs,
ensuring optimal coverage for senior clients.

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