Customer Support & Virtual Assistant

Verified

$5/hr

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Outline

Looking for Full-Time work (10 hours/day) at $5/hour

High School Diploma

English proficiency Conversational

Professional Summary

I am a customer service professional with BPO experience, specializing in chat and non-voice customer support. I am experienced in handling customer concerns, providing accurate information, resolving issues, and maintaining a professional and positive customer experience. I am comfortable working with different tools and systems, managing multiple tasks, and following company processes. I am a reliable, detail-oriented, and adaptable person who is willing to learn new skills and take on new responsibilities. I am currently looking for a remote opportunity where I can use my customer service experience and continue to grow professionally.

Skills & Experience

Skills

BPO - Customer Service Representative (CSR) 6 Months to 1 Year

Multitasking Less than 6 Months

Customer Support > Live Chat Less than 6 Months

Problem Resolution Less than 6 Months

Customer service > Sales Representative > Customer Support Less than 6 Months

Marketing > Order Management Less than 6 Months

Experience highlights

Chat Support Representative

ePerformax · September/2025 – /

Assisted customers through live chat. Resolved order, payment, delivery, and account-related concerns. Managed multiple chats while maintaining quality and met productivity and satisfaction goals.

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