Skills
Sales / customer service / technical support
10+ Years
Marketing > Telemarketing > Outbound Sales
10+ Years
5-10 Years
Computer systems
10+ Years
- Customer Service
10+ Years
Objection Handling
10+ Years
Record Keeping
10+ Years
Customer Service>Sales
10+ Years
Customer Communication
10+ Years
Experience highlights
Rate and Utilization Specialist / Reservation Agent
JACSS DYNAMICS
·
August/2015
–
/
Manage rate and pricing information. Handle reservation tasks and customer requirements. Review and update information using computer systems. Coordinate with teams to resolve discrepancies.
Outbound Sales Representative
IBEX GLOBAL
·
October/2013
–
Present
Handled outbound customer calls and sales inquiries for AT&T account. Identified customer needs and provided solutions. Maintained accurate records and worked toward sales targets.
Outbound Sales Representative
PATRIOT GLOBAL
·
June/2012
–
Present
Conducted outbound calls for ACMG account. Identified customer needs and recommended services. Handled objections professionally and maintained accurate customer information.
Outbound Sales Representative
ELIPSYS GLOBAL
·
September/2011
–
Present
Handled outbound sales calls for ACMG account. Built customer rapport and identified needs. Presented products clearly and addressed customer concerns professionally.
Outbound Sales Representative
AMBERBASE SOLUTION
·
October/2008
–
Present
Handled high-volume outbound calls for Discover Card and ACMG accounts. Identified customer needs and provided solutions. Worked toward sales and performance goals.
