Customer Service Representative

Verified

$5/hr

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Outline

Looking for Part-Time work (4 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I am a reliable and detail-oriented professional with experience in customer service, cashiering, and business management. My strengths include effective communication, problem-solving, multitasking, and handling customer concerns professionally. I have experience managing customer inquiries through calls, email, chat, and SMS, as well as processing transactions, maintaining accurate records, and using CRM tools such as Salesforce and Kustomer. I am adaptable, organized, and a quick learner who is committed to providing excellent customer service and contributing to the success of the team.

Skills & Experience

Skills

Chat support 2-5 Years

Multitasking 5-10 Years

Active Listening 2-5 Years

Transaction Processing 2-5 Years

Financial Account Support 2-5 Years

- Customer Service 2-5 Years

Cash handling 2-5 Years

Account Verification Agent 2-5 Years

• Time Management 5-10 Years

Documentation,Computer literate, Teamwork ,Time Management Leadership, Staff training ang motivation Effective Communication, Critical Thinking 2-5 Years

CMS Support 2-5 Years

Experience highlights

Customer Service Representative – Financial Account

TaskUs · January/2022 – Present

Provided inbound voice, email, chat, and SMS support for financial accounts. Processed cash transactions, verified account information, assisted with customer inquiries and concerns using active listening and problem-solving skills. Supported training and floor assistance.

Store Manager

My Cacultents by Erin · January/2020 – Present

Managed daily store operations including cash handling, sales monitoring, inventory coordination, and customer service. Trained staff, maintained financial records, coordinated with suppliers, processed transactions, and assisted with payroll administration.

Cashier Assistant

Laus Group of Companies (Carworld Malolos) · January/2018 – Present

Processed cash transactions, handled customer inquiries and complaints, maintained transaction records and cash reports. Verified payment details, managed petty cash, processed cheques, and assisted with food service and dining operations.

On-the-Job Trainee

Greenwich · January/2015 – Present

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