Skills
Customer Support > Sales Support
Less than 6 Months
Customer Support > Technical Support
6 Months to 1 Year
Customer servive, sales , english communication and conversation
1-2 Years
Experience highlights
Customer Service Chat
Sutherland
·
February/2024
–
Present
“Served as a Chat Support Representative for Spotify Premium, handling account access, billing, and technical concerns through real-time chat. Provided efficient solutions, guided users on subscription management, and ensured a seamless music streaming experience while maintaining high customer satisfaction scores.”
Customer Service Representative
Foundever
·
July/2022
–
Present
“Worked as a Customer Service Representative for Amazon Retail, assisting customers via calls, chats, and emails with orders, refunds, returns, and account concerns. Gained strong experience in issue resolution, order management, and providing excellent customer support while meeting performance targets.”
