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Niko Dalisay C.

Customer Service and Social Media Advertiser

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Associate Degree

English proficiency Conversational

Professional Summary

Customer Support Specialist with 9+ years of cumulative experience managing different channels inquiries mostly with email and chat interactions. Proven track record of reducing response times while driving high customer satisfaction scores through empathetic problem-solving.

Social Media Advertiser with a year of experience as support and 2 years as a product trainer. Organizational skills, email management and deck designs were some of my competencies.

Skills & Experience

Skills

Customer EXPERIENCE 5-10 Years
Presentation and Design 1-2 Years
Customer / Chat Support 1-2 Years
Social Media / Live Chat Support 2-5 Years
AI Automation Less than 6 Months
Contact Details Are Private

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