Skills
6 Months to 1 Year
Calendar Management
2-5 Years
E-commerce Operations
1-2 Years
Microsoft Office Suite
5-10 Years
Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant
2-5 Years
SEO Optimization
1-2 Years
~Data Entry
5-10 Years
- Customer Service
5-10 Years
● Project Management
2-5 Years
Crm software
2-5 Years
Chat Support > Social Media Management
1-2 Years
Google Workspace
2-5 Years
Cold Caller> Appointment Setter> Customer Support > Sales Support
5-10 Years
Customer Service > Gorgias > Shopify
6 Months to 1 Year
*Administrative Support -
5-10 Years
Experience highlights
Virtual Assistant
Amazon VA
·
January/2025
–
Present
Managed end-to-end Amazon e-commerce operations including product optimization, SEO implementation, inventory tracking, customer service, marketing campaign coordination, and competitor analysis.
Shopify Virtual Assistant
Kaburg
·
July/2024
–
Present
Supported e-commerce operations including product listing management, SEO optimization, social media campaigns, customer support, inventory tracking, and order automation process setup.
Executive Assistant
Town Atelier
·
February/2023
–
Present
Provided high-level administrative support to executive team including calendar management, travel logistics, meeting scheduling, report preparation, vendor relations, and new hire onboarding.
Sales and Customer Support Assistant
Pag IBIG Fund
·
December/2019
–
Present
Managed sales operations and customer service delivery for government homeownership financing initiative. Addressed client inquiries, maintained databases, coordinated lead scheduling, conducted employee training, and compiled executive reports.