Skills
teamwork, multitasking, problem solving, adaptability, communication skills and work knowledge
1-2 Years
Experience highlights
Inbound Sales Customer Service Representative
Results-CX
·
January/2023
–
Present
Managed inbound calls for SiriusXM services, providing information on promotions and subscriptions.
Delivered customized solutions to align product features with customer needs, enhancing satisfaction.
Resolved customer objections to maximize sales conversions and build lasting relationships.
Processed orders and managed account updates with high accuracy and efficiency.
Consistently achieved and surpassed sales targets, bolstering team performance and customer satisfaction.