Skills
Customer Support
2-5 Years
Customer service
2-5 Years
Virtual Assistance
1-2 Years
Office and Administration > Google Docs > Google Forms > Google Sheet > Google Mail > Google Drive > Google Meet
1-2 Years
Effeciency in Microsoft Tools
5-10 Years
Human Resources > HR Management
6 Months to 1 Year
Multitasking, Time management,Active listener
2-5 Years
Data Entry & Virtual Assistance
1-2 Years
Experience highlights
Virtual Assistant
Upwork
·
January/2020
–
Present
I managed schedules, emails and documents, conducted research, supported daily operations. These enhanced my organization, time management and technical skills in providing efficient remote support.
Virtual Assistant
Upwork
·
January/2020
–
Present
I managed schedules, emails and documents, conducted research, supported daily operations. These enhanced my organization, time management and technical skills in providing efficient remote support.
Customer Service Associate
ETC Solutions
·
January/2016
–
Present
I focused on cold calling to generate leads for investments and related services, which strengthened my persuasive communication, resilience and ability to build rapport with potential clients.
English Teacher
Kumon International Learning Center
·
January/2015
–
Present
As an English teacher, guiding students in reading, writing and answering their worksheets, helping them build confidence and mastery, which enhanced my communication, patience and teaching skills.
Customer Service Representative
Qualfon
·
May/2013
–
Present
I gained valuable customer service experience by handling diverse client concerns, improving my communication, problem solving and adaptability skills in a fast-paced environment.
