Skills
Accounting > Claims Processing
1-2 Years
Office and Administration > Quality Assurance
5-10 Years
5-10 Years
Content Moderation
1-2 Years
Data annotation
5-10 Years
- Customer Service
10+ Years
Data Labeling
5-10 Years
Customer service > Sales Representative > Customer Support
10+ Years
Experience highlights
Data Annotator
MERCOR
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March/2026
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Present
Performed preference ranking of multimodal AI outputs (image, audio, video) to evaluate model performance and alignment. Maintained high accuracy in large-scale annotation workflows.
Data Annotator
MERCOR
·
November/2025
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Present
Performed daily preference ranking of hundreds of multimodal AI outputs against prompts. Maintained accuracy in large-scale annotation workflows for model fine-tuning.
AI Trainer
ISSI CORP
·
January/2023
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Present
Reviewed and annotated AI-generated conversational data. Collaborated with Data Science teams to refine algorithms and optimize training pipelines for NLP model performance.
Email Support
UBIQUITY
·
September/2021
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Present
Processed cashback claims and guided members through claim procedures. Handled multi-channel inquiries and resolved complex support issues with internal teams.
Process Associate
COGNIZANT
·
September/2019
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Present
Assisted with insurance claims and medical equipment authorizations. Gathered patient data and managed documentation with priority handling for urgent cases.