Skills
Customer Support > Insurance
2-5 Years
Ability to manage multiple inquiries and prioritize tasks
2-5 Years
Ability to prioritize tasks and meet deadlines
2-5 Years
Computer & Phone Skills
2-5 Years
Prior Authorization and insurance verification
2-5 Years
Healthcare Revenue Cycle Management
2-5 Years
Medical Administrative Support (HIPAA Compliant)
2-5 Years
Strong knowledge of medical terminology
2-5 Years
Experience highlights
Medical Administrative Virtual Assistant
BruntWork
·
October/2025
–
/
Supported prior authorization workflows, insurance eligibility verification, and patient medical records maintenance using eClinicalWorks. Managed payer-specific portals for authorization and insurance verification across Medicare, Medicaid, HMO, PPO, and commercial plans.
Accounts Receivable – Prior Authorization
Omega Healthcare
·
March/2023
–
Present
Supported healthcare revenue cycle management operations specializing in prior authorization processes. Reviewed healthcare and payer information to support accurate account processing and identified authorization-related issues for resolution.