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Aileen T.

Healthcare Virtual Assistant | Prior Authorization & Insurance Verification

Verified
$7/hr

Outline

Looking for Part-Time work (4 hours/day) at $7/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am a Licensed Pharmacist with experience in healthcare administration, medical virtual assistance, and healthcare revenue cycle management, specializing in Prior Authorization and Accounts Receivable.
I have hands-on experience navigating healthcare systems and insurance platforms, including eClinicalWorks, athenahealth, Availity, Noridian, and payer-specific portals such as UnitedHealthcare (UHC), Alignment Health, and Aetna. I am comfortable working across multiple platforms to support authorization workflows, access patient and insurance information, and manage documentation accurately.
I am seeking an opportunity as a Prior Authorization Specialist/ Medical VA where I can combine my pharmacy knowledge, healthcare operations experience, and familiarity with EHR systems and insurance portals to support providers and contribute to efficient healthcare delivery.

Skills & Experience

Skills

Customer Support > Insurance 2-5 Years
Ability to manage multiple inquiries and prioritize tasks 2-5 Years
Ability to prioritize tasks and meet deadlines 2-5 Years
Computer & Phone Skills 2-5 Years
Prior Authorization and insurance verification 2-5 Years
Healthcare Revenue Cycle Management 2-5 Years
Medical Administrative Support (HIPAA Compliant) 2-5 Years
Strong knowledge of medical terminology 2-5 Years

Experience highlights

Medical Administrative Virtual Assistant
BruntWork · October/2025 – /
Supported prior authorization workflows, insurance eligibility verification, and patient medical records maintenance using eClinicalWorks. Managed payer-specific portals for authorization and insurance verification across Medicare, Medicaid, HMO, PPO, and commercial plans.
Accounts Receivable – Prior Authorization
Omega Healthcare · March/2023 – Present
Supported healthcare revenue cycle management operations specializing in prior authorization processes. Reviewed healthcare and payer information to support accurate account processing and identified authorization-related issues for resolution.
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