E-commerce VA

E-Commerce Specialist – Amazon, Walmart & Shopify

We are an established U.S.-based e-commerce company looking for a talented and detail-oriented E-Commerce Specialist to join us long-term.

This is not a general Virtual Assistant position.

Your primary responsibility will be helping us manage, improve, build, and expand our e-commerce business across Amazon, Walmart Marketplace, and Shopify.

We currently have an established Amazon business and catalog. Our first goal is to review and improve everything we already have on Amazon. We will also expand our catalog to Walmart Marketplace and continue developing our Shopify store.

After our existing catalog is built out, the role will shift toward ongoing marketplace management, new product research, new product launches, listing development, optimization, and continued e-commerce growth.

We are looking for someone who wants to become an important long-term part of our e-commerce operation.

OUR E-COMMERCE ROADMAP

1. AMAZON LISTING AUDIT & OPTIMIZATION

Our first project will be reviewing our existing Amazon catalog one product at a time.

You will:

• Review and improve product titles
• Review main images and secondary images
• Make sure listings accurately represent the product
• Review bullets, descriptions, attributes, and keywords
• Verify sizes, quantities, dimensions, compatibility, and other important product information
• Identify missing, incorrect, or confusing information
• Improve listing organization and presentation

2. A+ CONTENT

Once the core listings are correct, we will build or improve A+ Content throughout the catalog.

This includes:

• Planning A+ Content
• Developing product messaging
• Creating comparison charts
• Developing graphics and visual concepts
• Using AI tools to create and improve visual assets
• Maintaining consistent branding
• Making complicated product information easier for customers to understand
• Creating video content for product listings and A+ Content where applicable

3. AI-ASSISTED E-COMMERCE CONTENT

We already use AI extensively to create product images and will continue expanding our use of AI for e-commerce content.

You will help us use AI for:

• Product images
• Lifestyle images
• Infographics and visual concepts
• Advertising creatives
• Product videos
• Amazon Store content
• Listing copy
• Research and brainstorming

You do not need to be a traditional professional graphic designer or video editor.

We care more about your ability to use modern AI tools effectively, develop good concepts, improve results through iteration, and recognize errors or inaccuracies in AI-generated content.

All AI-generated content must be carefully reviewed for accuracy before publishing.

4. AMAZON STORE & ACCOUNT MANAGEMENT

In addition to improving our listings, you will help with the ongoing management of our Amazon business.

This will include:

• Updating and improving our Amazon Store
• Store organization and navigation
• Category and product pages
• Banners and visual content
• Product placement
• Adding new products
• Keeping the Store current as our catalog grows
• Monitoring listings and identifying issues that need attention
• Helping troubleshoot Seller Central and catalog issues
• Opening and following up on Amazon Seller Support cases when necessary
• Monitoring account health and marketplace issues
• Monitoring FBA inventory and identifying potential inventory issues
• Handling a small number of customer service messages and product questions
• Learning our products well enough to provide customers with accurate information
• Identifying recurring customer questions that may indicate a listing needs to be clearer or improved

Customer service is a small part of this position only responding to the few messages on amazon , but understanding our products and customers is important to managing our e-commerce business effectively.

5. WALMART MARKETPLACE EXPANSION

We will expand our product catalog to Walmart Marketplace using the strong foundation we have built on Amazon.

You will help:

• Build Walmart product listings
• Adapt appropriate Amazon content for Walmart
• Optimize Walmart titles and content
• Set up product attributes correctly
• Manage images and product information
• Troubleshoot catalog and listing issues
• Learn and follow Walmart Marketplace requirements
• Help develop and optimize our Walmart presence

Previous Walmart Seller Center experience is highly desirable. However, we will consider an exceptional Amazon/e-commerce specialist who has strong marketplace experience and can demonstrate the ability to learn Walmart quickly.

6. SHOPIFY

We will also continue building and improving our Shopify store.

You will help:

• Create and improve product pages
• Organize products and collections
• Improve product content
• Add images and video
• Improve navigation and customer experience
• Keep product information consistent across our sales channels
• Help develop our direct-to-consumer business

7. NEW PRODUCT RESEARCH & EXPANSION

Once our existing products are properly built across our channels, a major part of this position will become finding and developing new opportunities.

You will help:

• Research potential new products
• Analyze competitors
• Develop new product listings
• Create listing content and visual concepts
• Build A+ Content
• Help launch new products
• Expand successful products across Amazon, Walmart, and Shopify
• Monitor performance and recommend improvements

WHAT THIS POSITION IS NOT

This is not primarily a customer-service or data-entry.

There will be a small amount of customer service related to managing our marketplace accounts, but routine administrative and lower-level tasks will be handled separately.

We want this person focused primarily on e-commerce work that manages, improves, and grows the business.

WHO WE'RE LOOKING FOR

The ideal candidate has strong experience with Amazon and e-commerce. Walmart Marketplace experience is highly desirable.

We are especially interested in someone with experience in:

• Amazon Seller Central
• Amazon FBA
• Amazon listing optimization
• Amazon account and catalog management
• Amazon parent/child variations
• Amazon flat files and bulk listing updates
• Keyword research
• Competitor research
• Amazon A+ Content
• Amazon Stores
• Amazon Brand Registry
• Amazon Transparency / Transparency codes
• Seller Support cases and troubleshooting
• Product research
• New product launches
• Conversion optimization
• AI tools such as ChatGPT and AI image/video generation
• Excel / Google Sheets

Experience with the following is a plus:

• Walmart Seller Center
• Shopify
• Canva
• Amazon Advertising / PPC
• E-commerce advertising
• SEO
• Inventory/catalog management

You do not need to be an expert in every platform.

Strong Amazon/e-commerce experience, intelligence, attention to detail, problem-solving ability, and willingness to learn are more important to us.

THE PERSON WE WANT

We are looking for someone who:

• Thinks like an e-commerce operator, not simply a task-based VA
• Notices problems and opportunities
• Pays very close attention to details
• Can research and solve problems independently
• Is comfortable learning new software and AI tools
• Communicates clearly
• Is honest when they don't know something
• Wants a long-term position with room to grow

We don't expect you to know everything. We do expect you to be willing and able to learn.

LONG-TERM OPPORTUNITY

This position is intended to grow.

Initially, the primary focus will be improving our existing Amazon business.

Our roadmap is:

Amazon Optimization → A+ Content → AI Content → Amazon Store → Walmart → Shopify → New Products → Continued Growth

As each marketplace is built out, the position will also include its ongoing management and optimization.

HOW TO APPLY

Please answer the following:

1. Describe your hands-on experience with Amazon Seller Central and FBA. What were you personally responsible for?
2. Please provide an example of Amazon listings, A+ Content, Amazon Stores, or other e-commerce work you personally worked on. Explain your role in each example.
3. What experience do you have using AI tools such as ChatGPT, AI image generation, or AI video generation? Please tell us which tools you have actually used

4.Have you personally worked inside Walmart Seller Center? If yes, please describe exactly what you were responsible for. Also describe any Shopify experience you have.

5.Describe the most difficult Amazon Seller Central catalog or listing problem you have personally solved. What was the problem, and how did you solve it?

Please also include your availability, expected compensation, and when you would be available to start.

Please begin your application with the word “yester” so we know you carefully read the entire posting.